Please remember, Cornerstone Bank will never text or email you asking for any personal or banking information.
Fraud Alert: Automatic dialers are contacting customers alerting them their debit card will not work out of state – this is not Cornerstone Bank.
Please do not provide any information and contact your local Branch if you receive a call similar in nature.
Traveling with Your ATM/Debit Card? Please contact any Cornerstone location so travel notes may be placed on your ATM/Debit card
Steps Consumers Can Take to Prevent ID Theft
Cornerstone Bank utilizes FICO Falcon (previously named Fraud Center) to monitor ATM/Debit Card transactions for potential fraudulent activity. Going forward, FICO Falcon will send an e-mail (if you have an e-mail address of file), followed by a text message (to your number(s) on file, if that number(s) can receive text messages) or place a phone call to determine if the transactions in question are truly fraudulent. Please follow the instructions given in the communication method.
**Please note, FICO Falcon text messages are different from smsGuardian text alerts.
Should you need to contact FICO Falcon, please call 4592 and follow the prompts.
Cornerstone encourages all customers to save this number in their phone.
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